Digital Communications Officer

What you will do

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats.
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community.
• Use your expertise to schedule engaging content to promote Headway and raise awareness of brain injury
• Monitor and reply to comments and messages on Headway’s social media networks, including its online discussion forum.
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement.
• Be a passionate advocate for social media and digital communications across the Headway network.
• Use your passion for communicating with people to develop and tell the stories of brain injury survivors and their loved ones in order to raise awareness.
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins.